Privacy Policy

1. Introduction

Budtend ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispensary management software and related services.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information (name, email, phone number)
• Business information (dispensary name, license number, address)
• Payment information (processed securely through our payment partners)
• Support communications

Information Collected Automatically

• Usage data (features used, actions taken)
• Device information (browser type, operating system)
• Log data (IP address, access times)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Provide customer support
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Law enforcement when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data in a portable format

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@budtend.io
• Phone: 1-800-555-1234